1) What does this meant by the following statements?
Trust is not associative (non-symmetric)
That means trust is not mutual. For example, if A trust B, that does not mean B trust A.
Trust is not transitive
Trust is always between exactly 2 parties
Trust will involve either direct trust or recommender trust
2a) Have a look at the following websites. What are some of the elements that have been incorporated to increase your trust in the sites? If there are also some aspects which decrease your level of trust describe them as well.
http://www.eBay.com.au eBay provides support for protecting users' eBay account, policies to protect users' privacymrules and policies to promote a safe trading environmant,feedback system for buyers.
http://www.thinkgeek.com There's customer service option on the bottom of the website providing returns and exchanges.
http://www.anz.com.au There's a ANZ Website security and privacy statement which describe how they provides security in detail.http://www.paypal.com.au Paypal gains trust from users by claiming the huge number of their users - "Join over 3 million Australian PayPal members".It set up the sucurity centre that provides praud protection, buyer protection and it has set a few limittions and restrictions before you actually provide evidences states your identity and demonstrate that you are the rightful owner of your PayPal account.
No comments:
Post a Comment